TurboPower Pack 10000

ULTRA COMPACT PORTABLE CHARGING

Turbo charge wherever life takes you with the TurboPower Pack 10000 and leave low battery worries behind. Get multiple charges on a full battery, and recharge quickly. Enjoy convenient, shareable, all day power.

Compatibility:
Moto Z- Moto Z, Z Force, Z Play, Z2 Force, Z2 Play, Z3, Z3 Play, Z4
Moto X- Moto X4 (Moto X 4th Generation, Motorola Android One)
Motorola One- Motorola One, One Power, One Action, One Fusion+, One Hyper, One Macro, One Vision, One Vision+, One Zoom
Moto G- G6, G6 Plus (Not for G6 Play, G6 Forge), Moto G7, G7 Play, G7 Plus, G7 Power, G7 Optimo, G7 Optimo Maxx, G7 Supra, G8, G8 Play, G8 Plus, G Power, G Stylus, G Fast
Edge- Edge+, Edge
Razr- Razr 2019/2020
Samsung- Galaxy S8, S8+, S9, S9+, S10, Note 8, Note 9
Google- Pixel, Pixel XL, Pixel 2, Pixel 2 XL, Pixel 3, 3A, 3XL, Nexus 5S, Nexus 6P (use USB-C port for fastest charging of Pixel phones)
LG- G5, G6, G7, G7 ThinQ, V20, V30, V35 ThinQ, V40 ThinQ, Stylo 4
T-Mobile- Revvlry, Revvlry+

powerful, 27W USB-C output

Shareable, All Day Power.

Large 10,000 mAh capacity and 2 ports lets you power 2 devices at once.
Get hours of power in just minutes of charging with the TurboPower 18 charger

Perfect Travel Partner.

Stay charged through every adventure with this convenient portable charger.
TurboPower charge and recharge at up to 18W through the USB-C port or USB-A port.

Charges Fast. In and Out.

TurboPower charge and recharge at up to 18W through the USB-C port or USB-A port.

Features

  • CHARGE 2 DEVICES AT ONCE.
    USB-C and USB-A ports can charge 2 devices at once. Up to 18W total output.
  • USB-C INPUT AND OUTPUT PORT.
    Flexible USB-C port serves as input and output port for charging and recharging.
  • PREMIUM LITHIUM POLYMER BATTERY.
    High quality, lithium polymer battery allows for slim, portable form factor.
  • QC3.0 USB-A PORT.
    Fast charge at up to 18W using the QC3.0 enabled USB-A port.
  • USB-C POWER DELIVERY AND QC3.0 PORT.
    The USB-C port supports a broad range of charging profiles at up to 18W.
  • INCLUDES 6″ (15.24 cm) USB-C CABLE.
    Comes with 6 inch USB-A to USB-C data and charging cable for convenience.

*Not all devices will charge at the same rate. Some devices may not be able to utilize the full 18W. Charging rate reduces as charge levels become full to protect battery life.


PRODUCT SPECIFICATIONS

Ports: USB-C
Input: Type-C PD: 5V/3A; 9V/2A; 12V/1.5A
Output:
– USB-C port: 5V/3A, 9V/2A, 12V/1.5A, USB-PD (Power Delivery) and Qualcomm Quick Charge 3.0 (QC3.0) supported
– USB-A port: 5V/3A, 9V/2A, 12V/1.5A, QC3.0
Power Output: 18 Watts total shared output or through individual ports.
Power cord length: 6 inch detachable USB-A 2.0 to USB-C cable
Dimensions: 150.6 x 73.2 x 16 mm
Capacity: 10,000 mAh, 37Wh
Battery Type: Lithuium-ion Polymer

 

COMPATIBILITY

Motorola Compatibility

Moto Z- Moto Z, Z Force, Z Play, Z2 Force, Z2 Play, Z3, Z3 Play, Z4
Moto X- Moto X4 (Moto X 4th Generation, Motorola Android One)
Motorola One- Motorola One, One Power, One Action, One Fusion+, One Hyper, One Macro, One Vision, One Vision+, One Zoom
Moto G- G6, G6 Plus (Not for G6 Play, G6 Forge), Moto G7, G7 Play, G7 Plus, G7 Power, G7 Optimo, G7 Optimo Maxx, G7 Supra, G8, G8 Play, G8 Plus, G Power, G Stylus, G Fast
Edge- Edge+, Edge
Razr- Razr 2019/2020

Other Compatible Devices

Samsung- Galaxy S8, S8+, S9, S9+, S10, Note 8, Note 9
Google- Pixel, Pixel XL, Pixel 2, Pixel 2 XL, Pixel 3, 3A, 3XL, Nexus 5S, Nexus 6P (use USB-C port for fastest charging of Pixel phones)
LG- G5, G6, G7, G7 ThinQ, V20, V30, V35 ThinQ, V40 ThinQ, Stylo 4
T-Mobile- Revvlry, Revvlry+

 

INCLUDED IN BOX
One 10000 mAh power pack
One 6″ detachable USB-C to USB charging cable
One warranty card or user guide


 

 

Product Support

Frequently Asked Questions

What are the output specs on this charger?

Type-C PD port: 5V/3A; 9V/2A; 12V/1.5A
USB QC3.0 port: 5V/3A; 9V/2A; 12V/1.5A
The output depends on the ability of your device, so 18W may not be fully utilized.
If you charge two devices at the same time, total combined outputs will be up to 18W.

How long does it take to charge the Powerbank itself?

It depends on the charger you’re using with. If you charge the powerbank with an 18W TurboPower charger it can fully recharge in roughly 3hrs from empty (it gets to 80% in 2hrs). For comparison, if you use with a 10W charger (which is what most 10,000mAh portable chargers recharge at), it takes just under 5hrs to fully recharge and just under 4hrs to reach 80%.

Does this powerbank come with a charger?

No. It comes with a 6 inch (15.24 cm) USB-A to USB-C cable.

Why is the cable come with the powerbank so short?

It improves the portablity to charge your phone while you are on the go.

Can I use this powerbank to charge micro USB phones such as G6 Play?

Yes. But you would need to provide micro USB cable yourself.

Can I charge two devices together?

Yes. You would need to provide a your device compatible USB cable to the USB-A port. Total combined outputs for two devices simutaneously charge is up to 18W.

Can I use a USB-C to USB-C cable to charge my USB-C device?

Yes. The USB-C port in the powerbank is also an output port.

Is this 'moto mod' compatible?

This is not a moto mod that snaps onto moto z phones. It is a portable turbo charger that uses cabled connection. It does turbo charge the moto z but through the USB-C charge port.

Can I charge the device while recharging the powerbank?

No. The powerbank does not support pass-through charge. Only powerbank will be recharged.

Is this powerbank legal to carry on a flight?

Yes. However, powerbanks must only be carried in hand luggage or carried around. It is not allowed to carry powerbanks in checked luggage. If the rated power is less than 100Wh, power banks can be carried without air carrier’s approval. This powerbank is 18.15 Wh. Therefore, it is ok to carry without air carrier’s approval.

Can you charge the powerbank at the same time that the powerbank charges another device?

This power bank does not allow pass-through charging. When the power bank is being charged, it will not allow any output on the other port.

TurboPower Pack 10000

Brand Series Model
Google Nexus Nexus 5X
Google Nexus Nexus 6P
Google Pixel Pixel
Google Pixel Pixel 2
Google Pixel Pixel 2 XL
Google Pixel Pixel 3
Google Pixel Pixel 3 XL
Google Pixel Pixel 3a
Google Pixel Pixel 3a XL
Google Pixel Pixel 4
Google Pixel Pixel 4 XL
Google Pixel Pixel 4a
Google Pixel Pixel 4a 5G
Google Pixel Pixel 5
Google Pixel Pixel XL
LG LG Velvet
LG LG Velvet 5G
LG LG Velvet 5G UW
LG LG Wing 5G
LG LG G G5
LG LG G G5 SE
LG LG G G6
LG LG G G7 Fit
LG LG G G7 One
LG LG G G7 ThinQ
LG LG G G8 ThinQ
LG LG G G8S ThinQ
LG LG G G8X ThinQ
LG LG K K30 (2018)
LG LG K K41S
LG LG K K42
LG LG K K50S
LG LG K K51S
LG LG K K52
LG LG K K61
LG LG K K62
LG LG K K71
LG LG K K92 5G
LG LG Q Q Stylo 4
LG LG Q Q Stylus
LG LG Q Q51
LG LG Q Q52
LG LG Q Q61
LG LG Q Q7
LG LG Q Q70
LG LG Q Q8 (2017)
LG LG Q Q8 (2018)
LG LG Q Q9
LG LG Q Q92 5G
LG LG Stylo/Stylus Stylo 4
LG LG Stylo/Stylus Stylo 4 Plus
LG LG Stylo/Stylus Stylo 5
LG LG Stylo/Stylus Stylo 5 Pro
LG LG Stylo/Stylus Stylo 6
LG LG V V20
LG LG V V30
LG LG V V30S ThinQ
LG LG V V35 ThinQ
LG LG V V40 ThinQ
LG LG V V50 ThinQ 5G
LG LG V V50S ThinQ 5G
LG LG V V60 ThinQ 5G
LG LG V V60 ThinQ 5G UW
LG LG X X Venture
Motorola Edge Edge
Motorola Edge Edge S
Motorola Edge Edge+
Motorola Moto G G 5G Plus
Motorola Moto G G Fast (2020)
Motorola Moto G G Play (2021)
Motorola Moto G G Power (2020)
Motorola Moto G G Power (2021)
Motorola Moto G G Pro
Motorola Moto G G Stylus (2020)
Motorola Moto G G Stylus (2021)
Motorola Moto G G6
Motorola Moto G G6 Plus
Motorola Moto G G7
Motorola Moto G G7 Optimo
Motorola Moto G G7 Optimo Maxx
Motorola Moto G G7 Play
Motorola Moto G G7 Plus
Motorola Moto G G7 Power
Motorola Moto G G7 Supra
Motorola Moto G G8
Motorola Moto G G8 Plus
Motorola Moto G G8 Power
Motorola Moto G G9
Motorola Moto G G9 Play
Motorola Moto G G9 Plus
Motorola Moto G G9 Power
Motorola Moto X X4 (4th Edition)
Motorola Moto Z Z
Motorola Moto Z Z Force
Motorola Moto Z Z Play
Motorola Moto Z Z2 Force
Motorola Moto Z Z2 Play
Motorola Moto Z Z3
Motorola Moto Z Z3 Play
Motorola Moto Z Z4
Motorola Motorola One One
Motorola Motorola One One 5G
Motorola Motorola One One 5G Ace
Motorola Motorola One One Action
Motorola Motorola One One Fusion
Motorola Motorola One One Fusion+
Motorola Motorola One One Hyper
Motorola Motorola One One Macro
Motorola Motorola One One Power
Motorola Motorola One One Vision
Motorola Motorola One One Vision Plus
Motorola Motorola One One Zoom
Motorola Razr Razr (2019)
Motorola Razr Razr (2020) / Razr 5G
Oculus Quest Quest
Oculus Quest Quest 2
Samsung Galaxy A 3rd Gen A3 (2017)
Samsung Galaxy A 3rd Gen A5 (2017)
Samsung Galaxy A 3rd Gen A7 (2017)
Samsung Galaxy A 4th Gen A6s
Samsung Galaxy A 4th Gen A8 (2018)
Samsung Galaxy A 4th Gen A8 Star (2018)
Samsung Galaxy A 4th Gen A8+ (2018)
Samsung Galaxy A 4th Gen A8s
Samsung Galaxy A 4th Gen A9 (2018)
Samsung Galaxy A 5th Gen A10e
Samsung Galaxy A 5th Gen A20
Samsung Galaxy A 5th Gen A20e
Samsung Galaxy A 5th Gen A20s
Samsung Galaxy A 5th Gen A30
Samsung Galaxy A 5th Gen A30s
Samsung Galaxy A 5th Gen A40
Samsung Galaxy A 5th Gen A50
Samsung Galaxy A 5th Gen A50s
Samsung Galaxy A 5th Gen A60
Samsung Galaxy A 5th Gen A70
Samsung Galaxy A 5th Gen A70s
Samsung Galaxy A 5th Gen A80
Samsung Galaxy A 5th Gen A90 5G
Samsung Galaxy A 6th Gen A11
Samsung Galaxy A 6th Gen A21
Samsung Galaxy A 6th Gen A21s
Samsung Galaxy A 6th Gen A31
Samsung Galaxy A 6th Gen A41
Samsung Galaxy A 6th Gen A51
Samsung Galaxy A 6th Gen A51 5G
Samsung Galaxy A 6th Gen A51 5G UW
Samsung Galaxy A 6th Gen A71
Samsung Galaxy A 6th Gen A71 5G
Samsung Galaxy A 6th Gen A71 5G UW
Samsung Galaxy A 7th Gen A02s
Samsung Galaxy A 7th Gen A12
Samsung Galaxy A 7th Gen A32
Samsung Galaxy A 7th Gen A32 5G
Samsung Galaxy A 7th Gen A42 5G
Samsung Galaxy A 7th Gen A52
Samsung Galaxy A 7th Gen A52 5G
Samsung Galaxy A 7th Gen A72
Samsung Galaxy M M02s
Samsung Galaxy M M10s
Samsung Galaxy M M11
Samsung Galaxy M M12
Samsung Galaxy M M20
Samsung Galaxy M M21
Samsung Galaxy M M21s
Samsung Galaxy M M30
Samsung Galaxy M M30s
Samsung Galaxy M M31
Samsung Galaxy M M31s
Samsung Galaxy M M40
Samsung Galaxy M M51
Samsung Galaxy M M62
Samsung Galaxy Note Note10
Samsung Galaxy Note Note10 Lite
Samsung Galaxy Note Note10+
Samsung Galaxy Note Note20
Samsung Galaxy Note Note20 5G
Samsung Galaxy Note Note20 Ultra 5G
Samsung Galaxy Note Note8
Samsung Galaxy Note Note9
Samsung Galaxy S S10
Samsung Galaxy S S10+
Samsung Galaxy S S10e
Samsung Galaxy S S20
Samsung Galaxy S S20 Ultra 5G
Samsung Galaxy S S20+
Samsung Galaxy S S21 4G/5G
Samsung Galaxy S S21 Ultra 5G
Samsung Galaxy S S21+ 5G
Samsung Galaxy S S8
Samsung Galaxy S S8+
Samsung Galaxy S S9
Samsung Galaxy S S9+
Samsung Galaxy Z Z Flip 4G/5G
Samsung Galaxy Z Z Fold2 5G
T-Mobile Revvlry Revvlry
T-Mobile Revvlry Revvlry+

Troubleshooting

My device isn't charging

- Check your phone port to insure it is free of debris.

- Try using your charger with a different cable.

- Try plugging your charger into another outlet.

- Try your charger with a different device.

Which way do I plug the connector into my phone?
The USB Type-C connector is a reversible plug, which allows it to be plugged in either direction.
 
How can I find my phone model?
Depending on your phone it will be found in one of these two locations.
a. Settings-> System-> About Phone
b. Settings -> About Phone

If these troubleshooting steps do not solve your issue, please contact support.

Contact Support

Warranty Information

How to obtain warranty service or other information

Please contact Motorola using the contact details provided on the customer support website at www.motorola.com/support.

You will receive instructions on how and where to ship the Product for assessment. We will generally need: (i) proof of purchase; (ii) a written description of the problem; (iii) the name of your mobile network service provider, if applicable; (iv) your address and telephone number. We will only use this information for the purposes of processing your claim under this Limited Warranty.

You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.

Warranty Links
Consumer products and accessories limited warranty Download Warranty Guide

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