Motorola Essentials USB3.1 5 Amp USB-C to USB-C Data/Charging Cable – 3.3ft/1m Black

USB3.1 DATA + 5 AMP CHARGING.
Unleash your phone’s full USB-C data transfer ability between USB-C devices and support 5 Amp charging for high powered devices with this 3.3ft (1m) USB3.1 E-Marked cable.

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Up to 10X faster data sync

USB3.1 supports up to 5 Gbps data speed which is over a 10X improvement vs the 480 mbps speeds of USB2.0.

Robust, high performance design

Most USB-C cables are designed for 3 Amp current transfer and USB2.0 data speeds, in order to achieve 5 Amp USB3.1 performance this cable uses thicker shielding, denser wiring, more data strands, and also has e-marked connectors.

Ready For compatible

Designed to help amplify your phone’s capabilities by connecting to any USB-C monitor or display enable Ready For experiences.

Features

  • HIGH SPEED TURBOPOWER CHARGING
    Designed for enabling full speed charging for high current USB-C chargers and devices.
  • DURABLE STRAIN RELIEF
    The weakest point on many cables is where the connector attaches to the cable. This cable has an extended strain relief design that helps limit the stress when bending the cable at the end and increases durability.
  • 3.3ft USB-C to USB-C CABLE
    Motorola original 3.3ft (1m) Type-C cable.
  • FUTURE PROOF TYPE C CONNECTORS
    USB-C is quickly taking over the electronics world as it’s reversible connector is easy to use, small, and allows for faster data and charging speeds over previous USB connectors.
  • CHARGE SAFELY. REST EASY
    E-marked chips help ensure safer charging by facilitating communication between charger and device that this cable connects.
  • 24 MONTH WARRANTY
    Get dependable charging backed by a 2 year limited manufacturer’s warranty.

PRODUCT SPECIFICATIONS
Output: 5 gbps data transfer (USB3.1)
Ports: USB-C to USB-C
Power output: Supports up to 5A of current transfer

Cable length: 3.3 ft. (1 m)
Dimensions: 0.22 x 39.37 x 0.22 in

What is included:
One detachable USB-C to USB-C charging cable
One warranty card

 

Motorola Devices-

Motorola Razr (2019/2020), Razr 5G, Edge (2020/2021), Edge+, Edge 5G uw, Moto Z, Z Force, Z Play, Z2, Z2 Force, Z2 Play, Z3, Z3 Play, Z4, Moto G Fast, G Play (2021), G Power (2020/2021/2022), G Pure (2021), G Stylus (2020/2021), G Stylus 5G (2021), G7, G7 Play, G7 Plus, G7 Power, G7 Optimo, G7 Optimo Maxx, G7 Supra, Moto G6, G6 Plus, G6 Play, G6 Forge, G5, G5 Plus, G5S, G5 Play, G4, G4 Plus, G3 Turbo, Moto G100, Moto X4, Moto M, Motorola One, One 5G (5G uw), One 5G Ace (5G uw Ace), One Action, One Hyper, One Macro, One Power, One Vision, One Zoom, Moto E3, E4, E4 Plus, E5, E5 Supra, E6, E6s, E6 Plus, E7, E2020.

 

INCLUDED IN BOX
One detachable USB-C to USB-C charging cable
One warranty card

 

 

Product Support

Frequently Asked Questions

Does this cable work with any USB-C device?

It works with USB-C enabled smartphones, tablets, digital cameras, and other devices.

Is this cable ReadyFor compatible?

Yes, this is a USB3.1 data cable and will work for Ready For experiences.

Does this cable have an e-marker?

Yes, this cable contains an e-marker chip.

If I replace the short cable with a longer one (non-Moto), does it still activate turbo charge?

The short answer is, it depends on the length and the quality of the cable used. The original Motorola data cable was specifically designed for this charger, so you would have to do some experimentation to find out if a different cable would work. As cable length increases, it becomes necessary for thicker gauge power conductors to compensate for voltage drop. If the thickness of the gauge power conductor is not increased enough to compensate the voltage drop, the turbo charge will not activate.

Can I use this same data/charge cable for transferring photos and other data from my Motorola phone to a computer?

Yes. The cable, which is included with the charger, is a full function USB 3.1 data cable that can transfer data between the phone and computer when connected.

Troubleshooting

My device isn't charging

- Check your phone port to insure it is free of debris.

- Try using your charger with a different cable.

- Try plugging your charger into another outlet.

- Try your charger with a different device.

Which way do I plug the connector into my phone?
The USB Type-C connector is a reversible plug, which allows it to be plugged in either direction.
 
How can I find my phone model?
Depending on your phone it will be found in one of these two locations.
a. Settings-> System-> About Phone
b. Settings -> About Phone

If these troubleshooting steps do not solve your issue, please contact support.

Contact Support

Warranty Information

How to obtain warranty service or other information

Please contact Motorola using the contact details provided on the customer support website at www.motorola.com/support.

You will receive instructions on how and where to ship the Product for assessment. We will generally need: (i) proof of purchase; (ii) a written description of the problem; (iii) the name of your mobile network service provider, if applicable; (iv) your address and telephone number. We will only use this information for the purposes of processing your claim under this Limited Warranty.

You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.

Warranty Links
Consumer products and accessories limited warranty Download Warranty Guide

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