TurboPower Pack 5000

ULTRA COMPACT PORTABLE CHARGING

Turbo charge wherever life takes you with the incredibly small and powerful TurboPower Pack 5000 power bank. Leave low battery worry behind with this convenient portable charger that charges and recharges fast.

Compatibility:
Moto Z Family- Moto Z, Z Force, Z Play, Z2 Force, Z2 Play, Z3, Z3 Play, Z4
Moto X Family- Moto X4 (Moto X 4th Generation, Motorola Android One)
Motorola One Family- Motorola One, One Power, One Action, One Fusion+, One Hyper, One Macro, One Vision, One Vision+, One Zoom
Moto G Family- G6, G6 Plus (Not for G6 Play, G6 Forge), Moto G7, G7 Play, G7 Plus, G7 Power, G7 Optimo, G7 Optimo Maxx, G7 Supra, G8 Play, G8 Plus, G Power, G Stylus, G Fast
Motorola Edge- Edge, Edge+
Razr- Razr 2019/2020
Samsung- Galaxy S8, S8+, S9, S9+, S10, S10e, Note 8, Note 9
Google- Pixel, Pixel XL, Pixel 2, Pixel 2 XL, Pixel 3, 3A, 3XL, Nexus 5S, Nexus 6P
LG- G5, G6, G7, G7 ThinQ, V20, V30, V35 ThinQ, V40 ThinQ, Stylo 4
T-Mobile- Revvlry, Revvlry+

$29.99

$29.99

Incredibly small, but powerful so you can charge fast while traveling light.

Portable Turbo Charging

Incredibly small, but powerful so you can charge fast while traveling light.

5000mAh means more than a full charge for most phones.

All Day Power

5000mAh means more than a full charge for most phones.

Recharge the power bank in a pinch with 12W input.

Rapid Recharge

Recharge the power bank in a pinch with 12W input.

Features

  • CHARGE 2 DEVICES AT ONCE.
    USB-C and USB-A ports can charge 2 devices at once. Up to 18W total output.
  • USB-C INPUT AND OUTPUT PORT.
    Flexible USB-C port serves as input and output port for charging and recharging.
  • PREMIUM LITHIUM POLYMER BATTERY.
    High quality, lithium polymer battery allows for slim, portable form factor.
  • QC3.0 USB-A PORT.
    Fast charge at up to 18W using the QC3.0 enabled USB-A port.
  • USB-C POWER DELIVERY AND QC3.0 PORT.
    The USB-C port supports a broad range of charging profiles at up to 18W.
  • INCLUDES 1 FOOT USB-C CABLE.
    Comes with 12 inch USB-C to USB-C data and charging cable for convenience.

*Not all devices will charge at the same rate. Some devices may not be able to utilize the full 18W. Charging rate reduces as charge levels become full to protect battery life.


PRODUCT SPECIFICATIONS

Ports: USB-C
Input: Type-C PD: 5V/2.1A; 9V/1.4A; 12V/1A
Output:
– Type-C PD: 5V/3A; 9V/2A; 12V/1.5A
– USB QC3.0: 5V/3A; 9V/2A; 12V/1.5A
Power Output: 18 Watt
Power cord length: 12 in (30.48 cm)
Dimensions: 78 x 35.7 x 27 mm
Capacity: 5000 mAh, 18.15 Wh
Battery Type: Lithium-ion

 

COMPATIBILITY

Motorola Compatibility

Moto Z Family- Moto Z, Z Force, Z Play, Z2 Force, Z2 Play, Z3, Z3 Play, Z4
Moto X Family- Moto X4 (Moto X 4th Generation, Motorola Android One)
Motorola One Family- Motorola One, One Power, One Action, One Fusion+, One Hyper, One Macro, One Vision, One Vision+, One Zoom
Moto G Family- G6, G6 Plus (Not for G6 Play, G6 Forge), Moto G7, G7 Play, G7 Plus, G7 Power, G7 Optimo, G7 Optimo Maxx, G7 Supra, G8 Play, G8 Plus, G Power, G Stylus, G Fast
Motorola Edge- Edge, Edge+
Razr- Razr 2019/2020

Other Compatible Devices

Samsung- Galaxy S8, S8+, S9, S9+, S10, S10e, Note 8, Note 9
Google- Pixel, Pixel XL, Pixel 2, Pixel 2 XL, Pixel 3, 3A, 3XL, Nexus 5S, Nexus 6P
LG- G5, G6, G7, G7 ThinQ, V20, V30, V35 ThinQ, V40 ThinQ, Stylo 4
T-Mobile- Revvlry, Revvlry+

 

INCLUDED IN BOX
One 5000 mAh power pack
One 12″ detachable USB-C to USB-C charging cable
One warranty card or user guide


 

 

Product Support

Frequently Asked Questions

What are the output specs on this charger?

Type-C PD port: 5V/3A; 9V/2A; 12V/1.5A
USB QC3.0 port: 5V/3A; 9V/2A; 12V/1.5A
The output depends on the ability of your device, so 18W may not be fully utilized.
If you charge two devices at the same time, total combined outputs will be up to 18W.

Does this powerbank come with a charger?

No. It comes with a 12 inch (30.48 cm) USB-C to USB-C cable.

Can I use this powerbank to charge micro USB phones such as G6 Play?

Yes. But you would need to provide the micro USB cable yourself.

Can I charge two devices together?

Yes. You would need to provide a device compatible USB cable to the USB-A port. Total combined outputs for two devices simultaneously charge is up to 18W.

Can I use a USB-C to USB-C cable to charge my USB-C device?

Yes. The USB-C port in the powerbank is also an output port.

Can I charge the device while recharging the powerbank?

No. The powerbank does not support pass-through charge. Only powerbank will be recharged.

Can I charge a bluetooth headset?

Yes. This powerbank has a low power mode to let you charge low power devices. Just simple press the power level display button for 3 seconds to enable the low power mode.

Can you charge the powerbank at the same time that the powerbank charges another device?

This power bank does not allow pass-through charging. When the power bank is being charged, it will not allow any output on the other port.

Is this powerbank legal to carry on a flight?

Yes. However, powerbanks must only be carried in hand luggage or carried around. It is not allowed to carry powerbanks in checked luggage. If the rated power is less than 100Wh, power banks can be carried without air carrier’s approval. This powerbank is 18.15 Wh. Therefore, it is ok to carry without air carrier’s approval.

TurboPower Pack 5000

Troubleshooting

My device isn't charging

- Check your phone port to insure it is free of debris.

- Try using your charger with a different cable.

- Try plugging your charger into another outlet.

- Try your charger with a different device.

Which way do I plug the connector into my phone?
The USB Type-C connector is a reversible plug, which allows it to be plugged in either direction.
 
How can I find my phone model?
Depending on your phone it will be found in one of these two locations.
a. Settings-> System-> About Phone
b. Settings -> About Phone

If these troubleshooting steps do not solve your issue, please contact support.

Contact Support

Warranty Information

How to obtain warranty service or other information

Please contact Motorola using the contact details provided on the customer support website at www.motorola.com/support.

You will receive instructions on how and where to ship the Product for assessment. We will generally need: (i) proof of purchase; (ii) a written description of the problem; (iii) the name of your mobile network service provider, if applicable; (iv) your address and telephone number. We will only use this information for the purposes of processing your claim under this Limited Warranty.

You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.

Warranty Links
Consumer products and accessories limited warranty Download Warranty Guide

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